Who is AXA?
What types of breakdown cover does AXA offer?
AXA offer 4 levels of breakdown cover suitable for most needs and the cover can be purchased as a standalone product or as an addition when buying your car insurance with AXA.
AXA Local
- Assistance in the event of a breakdown more than a mile from your home
- Will take you and up to 6 passengers to a destination within a 20-mile radius if your vehicle cannot be repaired at the roadside
- Includes caravan or trailer if attached to the vehicle at the time of the breakdown
- Includes cover for mis-fuelling or you running out of fuel
AXA Nationwide
- Assistance in the event of a breakdown more than a mile from your home
- Will take you and up to 6 passengers to a destination within a 20-mile radius if your vehicle cannot be repaired at the roadside
- If your vehicle cannot be repaired the same day, you and up to six passengers will be taken to your home, or your original destination; alternatively, overnight accommodation or a hire vehicle will be provided.
- Includes caravan or trailer if attached to the vehicle at the time of the breakdown
- Includes cover for mis-fuelling or running out of fuel
AXA Nationwide and Homestart
- Assistance in the event of a breakdown at your home address or within a mile of your home
- Will take you and up to 6 passengers to a destination within a 20-mile radius if your vehicle cannot be repaired at the roadside
- If your vehicle cannot be repaired the same day, you and up to six passengers will be taken to your home, or your original destination; alternatively, overnight accommodation or a hire vehicle will be provided.
- Includes caravan or trailer if attached to the vehicle at the time of the breakdown
- Includes cover for mis-fuelling or running out of fuel
AXA European
- Assistance in the event of a breakdown at your home address or within a mile of your home
- If your vehicle cannot be repaired at the roadside will take you and up to 6 passengers to a destination within a 20-mile radius
- If your vehicle cannot be repaired the same day, you and up to six passengers will be taken to your home, or your original destination; alternatively, overnight accommodation or a hire vehicle will be provided
- If you breakdown in any of over 50 European countries alternative options will be offered, if required, such as accommodation and/or alternative transportation, or the repatriation of the vehicle and its passengers
- Includes caravan or trailer if attached to the vehicle at the time of the breakdown
- Includes cover for mis-fuelling or running out of fuel
AXA policy type comparison
| AXA Local | AXA Nationwide | AXA Nationwide and Homestart | European | |
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| Homestart |  |
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| Onward travel | |
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| Hire car availability | |
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| European Cover | |
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| Caravan and trailer cover | |
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| Cover for misfuelling or running out of fuel | |
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AXA breakdown cover reviews
The consumer website Which? rated AXA as the top third-party car breakdown provider in their recent survey. The survey results showed that 78% of cars were fixed at the side of the road and 91% of breakdowns were attended within an hour.
The reviews posted on independent review site Trustpilot rated AXA breakdown as 'poor' with a rating of 1.8 out of 5.0 with poor response times as the major criticism.
Summary
AXA breakdown cover offers a good level of cover and with four policy types available can provide cover to suit most people's needs and budgets. Customer reviews give a mixed picture, the consumer website Which? provided a glowing review whereas other review sites provide a less positive view of the service provided.
Further reading
Green Flag breakdown cover review
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