Council tax explained and what to do if you’re struggling to pay

10 min Read Published: 19 Jan 2026

Council tax explained and what to do if you're struggling to pay

Council tax is a bill payable by anyone over the age of 18 who owns or rents a property in the UK. However, there are some instances where you may receive a council tax reduction or exemption.

In this article, we look at what council tax is, how council tax works and who has to pay council tax. We also explain what happens if you don't pay council tax and what to do if you are struggling to afford it. For ways to save on council tax, read our article, 'How to save money on council tax'.

What is council tax?

Council tax is a bill payable to your local council for services that they offer such as household waste collection, policing, education and libraries. Council tax is payable by most people that rent or own a home over the age of 18 but how much is paid varies depending on personal circumstances and whether you are liable for any discounts or exemptions.

How is council tax worked out?

Council tax is based on the council tax valuation band set by the Valuation Office Agency (VOA). Which band your property is in is based on how much your property was worth on 1st April 1991(England) and 1st April 2003 (Wales) and the band your property falls under determines how much you pay for your council tax each year. Your council tax band is liable to change at any point, particularly if you have had any work done to your property or if your property has changed from a house to a flat. The following table shows the different council tax bands.

Council Tax band Property value on 1st April 1991 Wales - property value on 1st April 2003
A £0 - £40,000 £0-£44,000
B £40,001 - £52,000 £44,001 - £65,000
C £52,001 - £68,000 £65,001 - £91,000
D £68,001 - £88,000 £91,001 - £123,000
E £88,001 - £120,000 £123,001 - £162,000
F £120,001 - £160,000 £162,001-£223,000
G £160,001 - £320,000 £223,001 - £324,000
H £320,000+ £324,001 - £424,000
I N/A £424,000+

It is possible to query your council tax band if you believe that your property is in the wrong band but this could mean you could end up paying more if your property is found to be in a higher tax band. Our article has more information on how to challenge your council tax band, 'Nearly a third of council tax challenges are successful – How much could you save?'

How much does council tax cost?

How much you pay for your council tax band varies depending on which band your property falls under. Typically lower council tax bands are A-D and higher council tax bands are E-H. How much you pay for your council tax in each band varies depending on the council that you reside under as each council charges a different amount. How much you pay will also vary depending on your personal circumstances and you may be entitled to a council tax reduction or exemption.

Do I have to pay council tax?

You’ll usually be required to pay Council Tax if you’re 18 or over, and own or rent a home. A full Council Tax bill is based on at least 2 adults living in a home and spouses and partners who live together are jointly responsible for paying the bill.

Who doesn't have to pay council tax?

Some people don't have to pay council tax and are 'disregarded' when working out how many people live in a property. The following are classed as disregarded:

  • Children under 18
  • People on some apprentice schemes
  • 18 and 19-year-olds in full-time education
  • Full-time college and university students
  • Young people under 25 who get funding from the Skills Funding Agency or Young People’s Learning Agency
  • Student nurses
  • Foreign language assistants registered with the British Council
  • People with a severe mental impairment
  • Live-in carers who look after someone who isn’t their partner, spouse, or child under 18
  • Diplomats

If everyone living in a household is "disregarded" you will get a 50% discount on your council tax bill.

If one person is required to pay Council Tax but everyone else in your household is classed as "disregarded" you will be entitled to a 25% discount. You will need to contact your local council to apply for any discount you are entitled to.

Am I entitled to a council tax discount?

Your Council Tax bill can be reduced for one or more of the following reasons:

  • If you're a single occupant
  • If your disability means you need more living space via the Disabled band reduction scheme
  • If you are severely mentally impaired
  • If you are unemployed or receive a low income

If you think you may be eligible for a discount on your council tax you should contact your local council. More information on some of the discounts and exemptions can be found below.

Single occupant discount

You may be entitled to a 25% discount on your council tax if you are a single occupant of the property you live in or if you are the only adult living in the home.

Disabled band reduction scheme

Having a disability does not automatically entitle you to a reduction and there are certain requirements that must be met including that the property must be the main residence of one disabled person (adult or child). It must also have at least one of:

  • An extra bathroom, kitchen or other room that you need for the disabled person
  • Extra space inside the property to allow for use of a wheelchair - wheelchairs for outside use only are excluded

The room or the wheelchair must be of major importance to the disabled person's well-being due to the extent of their disability. The disabled person can be an adult or child and does not have to be responsible for paying the Council Tax bill.

If your home is eligible, your bill will be reduced to that of a property in the next Council Tax band down. Even if your property is in Band A (lowest), you will still receive a 17% reduction.

Discount for people who are severely mentally impaired

To be eligible for this exemption, a doctor's certificate will be required stating that you are severely mentally impaired and you will also require proof that you are entitled to certain benefits. You may have to check with your local council regarding which benefits qualify for the discount.

How much you get will vary on your circumstances and examples are listed below:

  • You may get 100% discount if you qualify as severely mentally impaired and you live on your own or with any other adult in your household who is also severely mentally impaired or a full-time student.
  • You may get 50% discount if you qualify as severely mentally impaired and everyone else in your household is disregarded
  • You may get 25% discount if you live with someone who is severely mentally impaired and there are either no other adults in your household or everyone else in your home is disregarded.

Discount for full-time students

If everyone in a household is a full-time student you do not have to pay Council Tax. To count as a full-time student you must be taking a course that:

  • involves at least 21 hours of study per week
  • lasts at least 1 year

or if you are studying for a qualification up to A-Level and are under 20 your course must

  • involves at least 12 hours of study per week
  • lasts at least 3 months

Discount if you are unemployed or on a low-income

You may get a Council Tax Reduction (also referred to as Council Tax Support) if you claim benefits or are on a low income. You will need to apply to your council for a Council Tax Reduction and how much you get will depend on who lives in the household, your circumstances such as if you receive any benefits and your income, your household income and where you live as each council runs it's own scheme.

Is my property exempt from council tax?

Second-homes

You may pay less Council Tax if you own or rent a property that isn’t the home where you usually live. Some councils give furnished second homes or holiday homes a discount. The amount of discount varies and is decided by your local council, so you will need to contact them directly to see if you qualify. There are also councils that charge a "second homes premium". In this case you can be charged up to two times the normal rate of Council Tax on your "second home". Exceptions to this are if your second home:

  • is provided by your employer and you need to live there to perform your job
  • has planning restrictions or conditions which means you can't use it as a permanent residence
  • is an annex forming part of the same property is being used as part of the main residence

There are also situations where you may not have to pay the premium for up to 12 months, these are:

  • if are you actively trying to sell or rent the second home
  • you have recently received a grant of probate for the second home

Empty properties

Like Second homes, you may pay less Council Tax if you own an empty property but any discount is decided by your local council and you will need to contact them directly to see if you qualify.

If your home has been empty for at least one year you could be charged an "empty home premium". The amount charged varies depending on how long the property has been empty for but can be as much as 4 times the normal rate of Council Tax if your home has been vacant for at least 10 years. There are exceptions to the empty home premium as folllows:

  • you are in the armed forces & have to live in armed forces accommodation as part of your employment
  • the empty property is an annex

Agan, like the second home premium, there are situations where you may be exempt from the premium for up to 12 months, these are:

  • if are you actively trying to sell or rent the empty home
  • you have recently received a grant of probate for the empty home
  • you are carrying out structural alterations or major repairs to the empty home

You will not have to pay council tax on an empty home if the reason it is empty is any of the following:

  • the home has been repossessed
  • the home cannot be lived in by law
  • the home-owner is in prison (unless they are in prison for not a paying their Council Tax or a fine)
  • the home-owner has moved into a care home or is in hospital
  • the home is empty because it has been compulsory purchased and is set for demolition

What happens if I cannot pay my council tax?

According to data published in June 2025, by the Ministry for Housing, Communities and Local Government, council tax arrears (debts) in England now total £6.6 billion. Council Tax arrears are a "priority debt", which means you must pay them back before other outstanding debts such as credit card bills. If you ignore Council Tax arrears, your council will likely take you to court quickly to get all the money back at once. You’ll have to pay court costs, and possibly bailiff fees, as well as the debt itself. So, if you find yourself in arrears now, or you're worried about the future, what action can you take?

What will happen if I fail to keep up a repayment plan?

If you fail to agree or fail to maintain a repayment agreement, your council can apply to the Magistrates Court for a 'Liability Order' (a demand for you to pay the full amount you owe, plus costs). If you receive a Liability Order, you should still contact your council to try and agree on a repayment plan that you can adhere to. You can also contact Citizens Advice.

What will happen if I ignore a Liability Order?

If the Magistrate Court makes a Liability Order against you, then your council can take enforcement action against you to recover the debt using one of the following methods:

  • Deduction from wages - Your council can order your employer to deduct a regular amount from your wages toward your unpaid Council Tax. If this causes you financial hardship, you can ask your council if they're willing to accept smaller payments.
  • Deduction from benefits - Your council may be able to apply for deductions if you are receiving Jobseekers’ Allowance, Income Support, Employment and Support Allowance, Universal Credit or Pension Credit.
  • Bailiffs - Your council can send bailiffs to your home to seize property to sell. The money raised goes towards paying your debt, plus costs. The bailiffs must provide at least 7 days notice of their first visit. You can contact the Council and the bailiffs and offer to come to an agreement on payments. It’s important to do this straight away because if the bailiffs make a visit, their costs could be added to your bill.
  • Court hearing - If your council has tried using bailiffs but your Council Tax still isn’t paid in full, they may apply to the Magistrate's Court for a warrant committing you to prison. The council will only take this step when other efforts have failed. Before issuing a warrant of commitment, the court must hold a means enquiry with you present. A warrant will only be issued if the court is satisfied that the failure to pay is the result of wilful refusal or culpable neglect. The maximum period of imprisonment is 3 months. The court may decide to postpone the period of imprisonment on certain conditions, normally relating to payment of the debt over a period of time. The court also has the power to remit all or part of the debt.

What to do if you are struggling to pay your council tax

If you fall behind with your Council Tax payments, the first thing you should do is contact your council. Discuss with them your personal situation and if possible agree on a revised payment plan. Councils require full payment of council tax by the end of the tax year, but in extreme circumstances, may agree repayment over a longer period. When you negotiate a repayment plan make sure you only agree to repayments you can afford, as defaulting on an arrangement may cause you major problems.

The "Breathing Space" Scheme

This government scheme is designed to provide short-term relief to people who are struggling with debt. There are two types of scheme:

Standard Breathing Space Scheme - available to anyone with problem debt

Mental Health Crisis Breathing Space Scheme - available to those receiving treatment for a mental health crisis.

More information can be found in our article, 'Breathing Space scheme – How does it work and how to apply'.

Where can I get debt help and advice?

Further advice on paying council tax can be obtained from the following:

If you are struggling to pay your monthly outgoings and feel overwhelmed by debt there are a number of debt charities and websites that offer free help and advice. We provide a round-up in our article, 'Where to get free debt advice'.

 

Did you know...

You can pay your council tax over 12 months (rather than 10) and so you can ask your council to re-schedule your repayments, reducing your monthly outgoings.

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