Reader’s Q: Help! My energy supplier is unfairly increasing my monthly direct debits

3 min Read Published: 29 Apr 2011

Reader’s Question

EDF percentage price rise for electricity 2010 to 2011.

I have been trying to obtain a total figure for this as they have just sent me letter suggesting my DD (direct debit) be increased from £94 per month to £140 per month, very close to 50%. My consumption is down and I am and have been on fixed tariffs. If I had the yearly percentage increase figure my argument would be strengthened. Thank you for your help.

My response,

Hi,

First of all have a look at my article EDF joins the other energy companies and hikes its prices which details the most recent price increase at the start of this year.

But for a full list of all the price increases for every utility company (including EDF) going back as far as 2006 then here is a Full list of all energy price rises 2006-2011.

EDF should be able to give you a decent explanation for the increase and if they don’t then make a complaint.

Now while that answers your specific question I just wanted to add my own view on this problem. I've just had the exact same issue with Npower. They wanted to increase my monthly direct debits from £99 per months (gas and electric) to £138!

Like you, my energy usage hasn't changed since last year and my account was marginally in credit. I cited the published increase figures at them and Npower instead offered to set my monthly direct debit at £128! Big deal!

So like you should, I refused to accept this and have since changed my energy provider – and the good news is that I am already saving money. Obviously you need to make sure that you are not penalised in anyway for breaking the terms of any deal with your current provider but you don’t have to put up with this sort of treatment.

I’ve also written a number of articles which you will find helpful which will not only explain why these increases keep happening but also tell you how to avoid them and how to reduce your energy bills. Just click on the relevant link below to find out more:

How electricity and gas prices are calculated and why they keep going up

Money tip #118 – The rule allowing you to reject energy price rises

Lunchtime Money Makeover – Top 6 ways to reduce your energy bills

Hope that helps

Best wishes

Damo

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