12 min Read
04 Nov 2019

Written by Andy

Moneyhub review – is it worth the subscription fee?

Moneyhub reviewWhat is Moneyhub?

Moneyhub is a money management app that uses open banking to combine information from all of your bank accounts, savings accounts, credit cards and investments. Moneyhub Enterprise, the fintech firm behind the Moneyhub app was launched in 2013 and provides financial management solutions to individuals, financial professionals and enterprises.

How does Moneyhub work?

Moneyhub enables you to see all of your money in one place, giving powerful insights into your spending habits as well as providing reminders ensuring you keep on top of your goals and make payments on time. Moneyhub works on a subscription basis with an initial one-month free trial when you sign up. We break down the subscription fees later on in this review.

Setting up a Moneyhub account

Setting up is fairly straightforward. First you will need to download the Moneyhub app either from the Apple or Play store. Once downloaded, open it, click register and enter your first and last name, email address and a secure password. Next you'll need to set up a secure 4-digit code and you can decide whether you want to set up finger-print access as well. Finally, you will need to verify your account by clicking on the 'verify email address' link in your welcome email.

Next, you will need to connect your accounts and this is done initially from the main 'hub' screen, but then subsequently through the 'My Money' tab. Search for your bank, click on it and follow the instructions. There may be a slightly different process depending on who you bank with but so long as you use online banking then the process should be fairly straightforward. You will need to repeat this process until all of your accounts are connected.

What do you get with Moneyhub?

There are five main sections to navigate, summarised below.

Hub

The main feed, where messages and reminders appear, making it easier to understand when and where you should take action. When there are no messages or reminders, 'inspirational' quotes will be displayed.

My Money

More of a detailed breakdown of your linked accounts. You can access your transactions and categorise your spending from here.

Insights

Here you can see detailed analysis of your spending, broken down into various categories. You can also analyse your income and investments from this area.

Planning

The area where you can set up spending budgets, create forecasts and connect with financial professionals to help manage your money.

Settings

The area where you can edit your profile, change your preferences, see your achievements and contact the support team.

What banks are supported on Moneyhub?

  • Aldermore
  • Bank of Ireland
  • Bank of Scotland
  • Barclays
  • Birmingham Midshires
  • Cahoot
  • Cash Plus
  • Cater Allen
  • Chelsea Building Society
  • Citibank
  • Clydesdale Bank
  • Coutts & Co
  • Coventry Building Society
  • Cumberland Building Society
  • Derby Building Society
  • First Direct
  • Halifax
  • Handelsbanken
  • HSBC
  • ICICI Bank
  • Intelligent Finance
  • Investec
  • Kent Reliance Building Society
  • Lloyds Bank
  • Marcus (Goldman sachs)
  • Marks & Spencer
  • Metro Bank
  • Monzo
  • Nationwide
  • Natwest
  • Nedbank Private Wealth
  • Newbury Building Society
  • Newcastle Building Society
  • Norwich & Peterborough Building Society
  • NS&I
  • Post Office
  • Principality Building Society
  • RCI Bank
  • Royal Bank of Scotland
  • Saffron Building Society
  • Saga
  • Sage Pay
  • Sainsbury's Bank
  • Santander
  • Scottish Widows
  • Smile
  • St James's Place
  • Standard Life
  • Starling Bank
  • Tesco Bank
  • The AA
  • The co-operative bank
  • The One Account
  • Think Money
  • TSB
  • Ulster Bank
  • Virgin
  • Yorkshire Bank
  • Yorkshire Building Society

While the number of banks that are supported is impressive, the number of investment platforms is currently fairly limited.

What are Moneyhub's stand-out features?

Spending budgets

In the planning section, you can select 'Spending Budgets' and set up a budgeted amount for all of your spending categories, such as groceries, transport, bills etc. You can edit these whenever you wish by selecting the budget you wish to amend and tapping on the pencil icon. The app will automatically tell you how long you have left in the current month and give you guidance on how best to stay on track.

Forecast

The forecast feature, located in the planning section is a powerful tool that gives insight into your financial future. It predicts how much money you may have given a variety of scenarios which can be manipulated by changing future income and expenditure.

Insights

This section analyses your spending, income and investments. You are provided with bright, colourful gauges that easily display your current financial position with comparisons to previous months.

Find Advisers

An interesting feature that enables you to share your financial information with a Moneyhub approved financial adviser. You can find out more about each adviser by clicking on the name, however very little additional information is available. I found the lack of clarity in this area a little worrying. It was difficult to understand exactly how an adviser may be able to help you and exactly what information they require from you. Personally, I would do my own research rather than trusting an app to connect me to a financial adviser, check out our '10 tips on how to find a good financial adviser'.

How much does Moneyhub cost?

Moneyhub is free for the first month but then converts to a subscription model if you wish to continue to use it after the trial period. There are two ways that you can subscribe to Moneyhub and they are:

  1. Log into the desktop version of Moneyhub and navigate to 'Settings' and then 'Subscription'. You can elect to pay £0.99 monthly or you can select the annual option which is £9.99.
  2. Alternatively, you can subscribe via the App Store at a cost of £1.49 a month or £14.99 a year (Moneyhub will receive the same payment, Apple keeps the extra money).

Why isn't Moneyhub free like other budgeting apps?

Moneyhub explains that the reason it charges a subscription fee is because it does not sell your data onto third parties. It states that 'Some other financial management apps might be free but they might be selling your data on to make a profit. We refuse to do this as we don't think it's fair to our customers and therefore will charge a subscription fee in order for our services to be used and developed'. 

Interestingly, Moneyhub does not offer any insight into additional features and make it quite clear that the fee you pay guarantees that your data is secure. With that in mind, I decided to look at 3 other free budgeting apps to check how they treat customer data. From my research, only Money Dashboard (out of the 3 that I looked at) uses customer data in order to make money, however, it is anonymised.

Does Emma sell customer data?

Emma (taken from its FAQ section): Emma is free to use! There are no ads and we don't and never will sell our users' data. 

Does Yolt sell customer data?

Yolt (taken from its FAQ section): We respect your privacy and do not sell your data.

Does Money Dashboard sell customer data?

Money Dashboard (taken from its FAQ section): We identify shifts in consumer preferences using anonymised spending information from Money Dashboard users.

Is the Moneyhub subscription worth it?

The subscription fee is relatively low (less than £0.84 a month if you choose the annual option) and so for some, it represents good value, especially as it guarantees that your data will never be sold. That said, many free apps offer similar functionality while also ensuring that your data is secure and never sold to third parties. Ultimately, the decision is yours; perhaps the best approach is to take advantage of the 1-month free trial and see how it compares to similar free apps such as Emma.

How safe is Moneyhub?

Moneyhub is a read-only service and so even if your phone is stolen, nobody can make any transactions from your Moneyhub account. In addition to this, to access your Moneyhub account you must provide a pin-code, password or Touch ID to log in each and every time.

Moneyhub encrypts all of your credentials and separates them from your personally identifiable information. In order to retrieve your transaction history, your details are automatically unencrypted and used to retrieve your transaction history, then immediately re-encrypted.

Moneyhub does not store any of your login credentials, including passwords. They have certified ISO-27001 information security procedures which is the same certification used by Google, Microsoft and Amazon. Moneyhub's security processes are on a par with similar apps such as Yolt and Emma.

Moneyhub Security Summary

  • Fully encrypted
  • FCA registered
  • Read-only access
  • Does not store any login credentials
  • Data is not shared with 3rd parties

Conclusion

Pro's

  • Easy sign-up process
  • Alerts and reminders
  • Easy navigation
  • Comprehensive analysis and budgeting
  • Powerful planning tool

Con's

  • Lack of information and clarity in 'Find Adviser' function
  • No free option
  • Not all providers supported so difficult to get a picture of your overall wealth

Moneyhub is a good solution for those who want to see all of their accounts in one place and who want clarity over how their personal data is used. That said, free money management apps such as Emma and Yolt do not sell your personal data to third parties; whether Moneyhub is worth the subscription fee ultimately comes down to personal preference.

If you are looking to budget with your phone via an app you may be interested in our article the Best budgeting apps in the UK.

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