Which? Wills review

Which? provides online Will writing and Power of Attorney services to residents in England, Wales, Scotland and Northern Ireland. In this article, we take an in-depth look at the wills offered by Which? including the fees, the pros and cons as well as how it compares to other similar will writing services.

What is Which? and how does its will writing service work?

Which? provides a specialist online Will writing service and offers both Will writing and Power of Attorney services, available to buy online either individually or together as part of a package. The Will writing process can be completed online in four simple steps and prices for a print-at-home individual Will start at £119, rising to £189 for a premium mirror Will which is a set of two Wills designed for couples that are married or in a civil partnership. Premium Wills are checked by a specialist, officially registered and professionally bound and delivered to your door. We explain the services and fees in more detail later in this article.

Which? Special Offer - Save up to £59

Because Which? may be a suitable online Will writing solution for some readers, we have secured an offer where Money to the Masses readers can purchase a:

• Single Will for £80 (usually £119)
• Mirror Will for £130 (usually £189)

Simply click on our Which? offer* to take advantage of the deal.

What will writing services does Which? offer?

Which? specialises in online Will writing services, however, it also offers Power of Attorney services that can be purchased separately or as part of a package. We break down all of the services that Which? offers below.

Wills - Products and costs

Which? provides online Wills for residents in England & Wales, Scotland and Northern Ireland. The products and prices we've provided below are available to residents in England & Wales.

	Details	Usual Cost	Special Offer
Single Will Review	Single Will that is checked by a specialist at Which?. Additional help and support is available if you have questions	£119	£80*
Single Will Premium	Single Will that is checked by a specialist at Which?, with additional help and support if required. Will is professionally printed, bound and delivered to your door and your Will is officially registered so that it can be easily found after your death	£169	N/A
Pair of Wills for Unmarried Persons	Two individual wills, purchased together, designed for an unmarried couple. The Wills are checked by a specialist at Which? and includes additional help and support if required	£189	£130*
Mirror Will Review	Two Wills that mirror each other, designed for couples that are married or in a civil partnership. The Wills are checked by a specialist at Which? and includes additional help and support if required	£189	£130*
Mirror Will Premium	Two Wills that mirror each other, designed for couples that are married or in a civil partnership. The Wills are checked by a specialist at Which? and includes additional help and support. The Wills are professionally printed, bound and delivered to your door and both Wills are officially registered so that they can be easily found after death	£259	N/A

Power of Attorney - Products and costs

Which? provides online Power of Attorney for residents in England & Wales, Scotland and Northern Ireland. A Power of Attorney gives authority to the people you trust to act on your behalf when dealing with your property, finances, health and well-being. The products and prices we've provided below are available to residents in England & Wales.

	Details	Cost
Single Property & Financial Power of Attorney	Single Power of Attorney that will allow someone to take care of your bank accounts, investments, bills and property	£99
Single Health & Welfare Power of Attorney	Single Power of Attorney that will allow someone to take care of your medical care, living arrangements and daily routines	£99
Single Combined Power of Attorney	Single combined Power of Attorney that will allow someone to take care of your bank accounts, investments, bills, property, medical care, living arrangements and daily routines	£198
Joint Property & Financial Power of Attorney	Joint Power of Attorney that will allow someone to take care of your bank accounts, investments, bills and property	£198
Joint Health & Welfare Power of Attorney	Joint Power of Attorney that will allow someone to take care of your medical care, living arrangements and daily routines	£198
Joint Combined Power of Attorney	Joint combined Power of Attorney that will allow someone to take care of your bank accounts, investments, bills, property, medical care, living arrangements and daily routines	£396

Combined Wills and Power of Attorney package

Customers can also purchase an online Will and Power of Attorney as part of a package. Packages can be customised according to your own preferences and we have provided a couple of examples below:

• Single Will plus Health & Welfare Power of Attorney package - The cost of purchasing these two services separately is £218, however, the package costs £196 - a saving of £24 or £63 if you utilise the offer as a Money to the Masses reader for your single will.
• Joint Will & Combined Power of Attorney package - The cost of purchasing these two services separately is £655, however, the package costs £527 - a saving of £128

Which? additional will writing services

Which? offers a number of other products and services and we summarise these below:

Letter of wishes

A letter of wishes can be written alongside your Will so that your executors understand your wishes. You can use a letter of wishes to express how you would like your children raised, how you would like your money managed, how you would like your possessions distributed and even what kind of funeral you would like. It is important to note that a letter of wishes will only serve to inform your executors and the instructions are not legally binding. Packages start at £20 for a single self-service letter of wishes, rising to £35 for a premium joint letter of wishes that is checked by one of Which?'s specialists.

Will amendment

If you wish to make small alterations to your Will, such as leaving money to someone not already mentioned in your Will or you have a change of mind on who you wish to look after your children, you can opt to make a change to your existing Will. A codicil is a legal document that acts as a supplement to your existing Will and is legally binding. Which? offers two types of Will amendments, a self-service codicil and a premium codicil that is reviewed by one of its specialists. Self-service codicils cost £39 each and premium codicils cost £59.

Track down a Will

Which? offers a Will tracking service through its partner The National Will Register. There are two types of search, a Register Will search and a Combined Will search. A Register Will search is good for those who are confident that a Will exists and that one has been registered. A Combined Will search is more comprehensive and includes additional searches for Wills that have not been registered and places a message on a notice board alerting selected solicitors that a Will is missing. A Register Will search costs £58.80 and a Combined Will search costs £126.

Home ownership amendment

Which? allows you to change your home ownership status by completing a notice of severance. As joint tenants, when either tenant dies, the survivor inherits the deceased person's share of the property and becomes the sole owner. A notice of severance can be used to change from joint tenants to tenants in common and is usually instructed to ensure that someone else inherits your share of a property when you die. Which? offers a notice of severance service for £59 and the service includes two copies of the notice of severance, an SEV form and a covering letter to inform the Land Registry of the change. The price includes a review by one of its specialists.

Pros and Cons of buying a Will with Which?

Which? Pros

• Up to £59 off with our Which? offer*
• Wills can be completed online from the comfort of your own home
• Range of services means you can tailor your Will package to suit you
• Wills are checked by specialists who are supervised by a solicitor, regulated by the Solicitors Regulation Authority (SRA)
• Which? documents are legally binding once they've been printed, signed and witnessed

Which? Cons

• Wills may not be suitable for complex arrangements that include charity gifts and trusts
• There may be cheaper alternatives for those that require a simple Single or Mirror Will

Which? customer reviews

Which? scores 4.4 out of 5.0 on the independent customer review site Trustpilot, rating it as 'Excellent'. Many of the positive reviews state that the service is straightforward and lots of those have commented on the review service, saying that it is worthwhile and reassuring. Of the negative reviews, some experienced technical difficulties due to the browser they were using and a small number of people were unhappy with the customer support provided.

Which? vs Farewill

Which? provides more options to tailor your package than Farewill, allowing you to opt for basic and premium services, as well as an option to package products together to make a saving. You can also purchase products and services according to the law in England and Wales, Scotland and Northern Ireland, while Farewill only provides services for customers according to the law in England and Wales.

Ordinarily, Which? would be slightly more expensive than Farewill, with prices starting at £119 for an individual Will and £189 for a Mirror Will, compared to £100 and £160 respectively with Farewill. However, Money to the Masses readers can save up to £59 with our Which? offer*, reducing a Single Will to just £80 and a Mirror Will to £130.

Which? also goes a little further by offering a premium service that will print, bind and deliver your Will to your door. Farewill on the other hand offers a funeral package, a service that isn't offered by Which?. Find out more about Farewill in our 'Farewill review'.

For more information on how Which? compares to other Will writing services, check out our article 'The best online will writing services in the UK'.

Do you need a will?

By making a Will you can ensure that your finances are taken care of after your death and that your money and possessions are distributed according to your wishes. It can help avoid any disputes and as a parent, a Will allows you to name your children's guardian. If you do not have a Will when you die, then your estate, which includes your money, property and possessions, will be distributed according to the rules of intestacy. These rules set out a specific order for which the assets must be distributed and in the absence of a Will, this may not be in line with your wishes.

For more information, check out our articles 'What happens if I die without a Will?' and 'Who can inherit if there is no will – the rules of intestacy explained'.

Are Which? will and power of attorney services any good?

Which?* provides a simple and relatively cheap online Will Writing service. Customers can choose additional products and services including Power of Attorney, tracking down lost Wills and Will amendments. There are a number of options available meaning customers can tailor their preferences and there are discounts available when purchasing products as part of a package. It is likely to be a good option for those with uncomplicated financial affairs and Money to the Masses readers can save up to £59 with our Which? offer*. Those with complex arrangements may be better off speaking to a solicitor or inheritance tax specialist.

 

 

If a link has an * beside it this means that it is an affiliated link. If you go via the link Money to the Masses may receive a small fee which helps keep Money to the Masses free to use. But as you can clearly see this has in no way influenced this independent and balanced review of the product. The following link can be used if you do not wish to help Money to the Masses or take advantage of any exclusive offers - Which? Wills